Austin Tax Preparation
Community Tax Centers
In 2016, we filed more than 20,000 tax returns for hard-working, low-income families and individuals – for free – and generated $34 million in local tax refunds.
2017 Locations & Schedules
We will provide free tax preparation services at six sites across Austin and in Round Rock from January to April 2017 for anyone who earns less than $55,000 per year.
Community Financial Center – South
2600 W. Stassney Ln, Austin, TX 78745
Community Financial Center – North
5900 Airport Blvd, Austin, TX 78752
Southeast Health & Wellness Center
2901 Montopolis Dr, Austin, TX 78741
LifeWorks East Office
835 N. Pleasant Valley Rd, Austin, TX 78702
Asian American Resource Center
8401 Cameron Rd, Austin, TX 78754
Round Rock Public Library
216 E. Main St, Round Rock, TX 78664
Map of Community Tax Centers
Contact the Community Tax Centers:
Refund Delay for 2017
If you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your tax return, the IRS must hold your refund until February 15, 2017. This new law requires the IRS to hold the entire refund — even the portion not associated with EITC or ACTC. This change helps ensure that you receive the refund you are owed by giving the agency more time to help detect and prevent fraud. It is a new law that applies to everyone, regardless of who prepares your tax return. Whether we prepare your taxes for free, you pay someone to file your taxes, or you file your taxes yourself, you will not receive your refund until after February 15 if you claim EITC or ACTC on your tax return. Don’t delay filing your tax return because of this. Let us file your taxes for free and claim all your tax credits, so you receive the largest refund possible.
Click here for tips on how to prepare for the refund delay from the Consumer Financial Protection Bureau (CFPB)»
We prepare taxes for free for individuals and families who make less than $55,000 annually. If there are more than four people in your household, then your income eligibility increases by $5,000 for each additional family member.
Schedule an Appointment
We accept walk-ins and appointments. Please note that appointments don’t begin until February 15.
What to Bring
Download this easy checklist to make sure you bring everything
you need to have your taxes prepared at one of our Community Tax Centers.
Ready to file on your own?
If you are comfortable using a computer and would like to prepare your own taxes without paying for the software, we recommend a self-prep software available through this website. It’s fast, easy and free if you make under $64,000 annually. Click here to get started! »
Interested in volunteering?
Our tax centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information. »
Frequently Asked Questions
Question about taxes you filed with us?
Email firstname.lastname@example.org or call 512-610-7374.
We will return your phone call as soon as possible.
Where’s my refund?
If you haven’t received your refund yet, go to www.irs.gov and use their “Where’s my refund?” tool on the right hand side of the page.
You’ll need your tax return handy.
Where can I get a copy of my tax return transcript or tax account transcript?
Click here for an easy-to-use guide on tax transcripts.
Are you experiencing issues with the IRS?
The Taxpayer Advocacy Panel (TAP) may be able to help. TAP is a Federal Advisory Committee made up of volunteers. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs.
Click here for more information or call 1-888-912-1227.
Do you only prepare taxes in Austin?
During filing season, we have five locations in Austin and one location in Round Rock.
Year-round services are available at our Community Financial Centers.
Other organizations offer free tax-prep in Williamson County.
Click here for a list of those sites. »
How can I volunteer at a Community Tax Center?
Our tax centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information.
Foundation Communities does not discriminate in its provision of services on the basis of race, color, national origin, age, disability, sexual orientation, marital status, religion, or political beliefs.