Austin Tax Help
Our certified tax preparers are available January to April and June to October to help you file your tax return and claim the maximum refund. We also help respond to IRS letters and complete ITIN applications.
2019 Locations & Schedules
The tax sites at the Prosper Centers will be open June 11 to October 15, 2019.
Click here to download our flyer with the locations.
Walk-ins are welcome, or you can click here to schedule an appointment.
ASL appointments available for the Deaf / Hard of Hearing. Call 512-610-7374 -or- when scheduling your appointment make a note in the Special Instructions section to request an ASL interpreter.
ITIN APPLICATIONS & RENEWALS
The tax sites assist with ITIN applications and ITIN renewals.
The following ITINs must be renewed:
– ITINs with middle digits 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, or 82 must be renewed before you file for any year.
– ITINs that have not been used for any of the past three years (e.g. 2015, 2016, and 2017) must be renewed before you file for any year.
If your ITIN’s middle digits are 83, 84, 85, 86, or 87, it will expire 12/31/2019. You can renew now or during the next filing season. Since it is not yet expired, the renewal does not have to be done today in order to file your 2018 or prior-year return. Once it has expired, you will need to renew it in order to file for any year.
Contact the Prosper Center: Tax Help
At the Prosper Center, we prepare taxes for individuals and families who make less than $55,000 annually. If there are more than four people in your household, then your income eligibility increases by $5,000 for each additional family member.
What to Bring
Download this What to Bring Checklist to make sure you bring everything
you need to have your taxes prepared at one of our tax sites.
Ready to file on your own?
If you are comfortable using a computer and would like to prepare your own taxes without paying for the software, we recommend a self-prep software available through this website. It’s fast, easy and free if you make under $66,000 annually. Click here to get started! »
Interested in volunteering?
Our Prosper Centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information. »
Frequently Asked Questions
Question about taxes you filed with us?
Email firstname.lastname@example.org or call 512-610-7374.
We will return your phone call as soon as possible.
Where’s my refund?
If you haven’t received your refund yet, go to www.irs.gov and use their “Where’s my refund?” tool on the right hand side of the page. You’ll need your tax return handy.
Where can I get a copy of my tax return transcript or tax account transcript?
Click here for an easy-to-use guide on tax transcripts.
Are you experiencing issues with the IRS?
The Taxpayer Advocacy Panel (TAP) may be able to help. TAP is a Federal Advisory Committee made up of volunteers. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs.
Click here for more information or call 1-888-912-1227.
Do you only prepare taxes in Austin?
During filing season, we have five locations in Austin and one location in Round Rock.
Year-round services are available at our tax sites.
Other organizations offer free tax-prep in Williamson County.
Click here for a list of those sites. »
How can I volunteer at a tax site?
Our tax centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information.
Contact the Prosper Center: Tax Help
Click here for a report on the 2019 tax season.
Foundation Communities does not discriminate in its provision of services on the basis of race, color, national origin, age, disability, sexual orientation, marital status, religion, or political beliefs.