Prosper Centers

Austin Tax Help

Free Tax Help

As of September 25, 2020, the Tax Help program is closed for the rest of the year. Our program will resume tax preparation in January, 2021.

Follow us on Facebook, Instagram and Twitter (@prospertaxhelp) for announcements about our upcoming 2021 season!

Do you need to file your taxes before January? Here are the options we recommend.

If you have questions about accessing a tax return you previously filed with us, please call us at 512-610-7374 or email taxes@foundcom.org.


Stimulus Payments

If you have not filed your 2018 or 2019 tax return, filing your 2019 return is the fastest way to receive your $1,200+ economic impact payment (stimulus check) from the IRS. For more information about economic impact payments, click here.


If you already filed your return and need to check the status of your stimulus check or update your bank account information, you can do that here.


If you don’t need to file a tax return, use this tool (Non-Filer’s Portal) to claim your stimulus check. The deadline to claim your Economic Impact Payment using this Non-Filer’s Portal has been extended to Nov. 21.


Did you know? Unemployment benefits are taxable. Check out this IRS flyer to learn more.



The Tax Help program assists with ITIN applications and ITIN renewals.

The following ITINs must be renewed now:
-ITINs with middle digits 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, or 87 must be renewed before you file for any year.
-ITINs that have not been used on a tax return for any of the past three years (2017, 2018, and 2019) must be renewed before you file for any year.

The following ITINs must be renewed soon:
-ITINs with the middle digits 88
-ITINs with middle digits 90, 91, 92, 94, 95, 96, 97, 98, or 99 that were assigned before 2013 (and have not already been renewed)

Contact the Prosper Tax Help Program

Email: Taxes@foundcom.org

Phone: 512-610-7374

Frequently Asked Questions

Question about taxes you filed with us?

Call 512-610-7374 or email taxes@foundcom.org.
We will return your phone call as soon as possible.


Where’s my refund?

If you haven’t received your refund yet, go to www.irs.gov and use their “Where’s my refund?” tool on the right hand side of the page. You’ll need your tax return handy.


Where can I get a copy of my tax return transcript or tax account transcript?

Click here for an easy-to-use guide on tax transcripts.


Are you experiencing issues with the IRS?

The Taxpayer Advocacy Panel (TAP) may be able to help. TAP is a Federal Advisory Committee made up of volunteers. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs.

Click here for more information or call 1-888-912-1227.


Our Prosper Centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information.

Additional Information

Contact the Prosper Tax Help Program

Phone: 512-610-7374

Email: Taxes@foundcom.org

Click here for a report on the 2020 tax season.


Foundation Communities does not discriminate in its provision of services on the basis of race, color, national origin, age, disability, sexual orientation, marital status, religion, or political beliefs.