Prosper Centers

Austin Tax Help


Our certified tax preparers are available January to April and June to October to help you file your tax return and claim the maximum refund. We also help respond to IRS letters and complete ITIN applications.

Click here for a detailed report on the 2019 tax season »

2020 Locations & Schedules

The tax sites at the Prosper Centers will be open January 20 to April 15, 2020.

Click here to download our flyer with the locations.

Watch this video to learn more about our process:

Round Rock Public Library
216 E Main St, Round Rock, TX 78664
By appointment only. Click here to schedule.

 

Asian American Resource Center
8401 Cameron Rd, Austin, TX 78754
By appointment only. Click here to schedule.

 

People’s Community Clinic
1101 Camino La Costa, Austin, TX 78752
Drop Off only.

 

Prosper Center – North
5900 Airport Blvd, Austin, TX 78752
Walk-in only.

 

LifeWorks East Office
835 N Pleasant Valley Rd, Austin, TX 78702
Walk-in only.

 

Southeast Health and Wellness Center
2901 Montopolis Dr, Austin, TX 78741
Walk-in only.

 

Prosper Center – South
2600 W Stassney Lane, Austin, TX 78745
Walk-in only. Click here to schedule an appointment for American Sign Language interpretation.

 

ITIN APPLICATIONS & RENEWALS

The Tax Help program assists with ITIN applications and ITIN renewals.

The following ITINs must be renewed.:

-ITINs with middle digits, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, or 87 must be renewed before you file for any year.
-ITINs that have not been used for any of the past three years (e.g. 2016, 2017, and 2018) must be renewed before you file for any year.


Contact the Prosper Center: Tax Help

Email: Taxes@foundcom.org

Phone: 512-610-7374


Eligibility

At  the Prosper Center, we prepare taxes for individuals and families who make less than $55,000 annually. If there are more than four people in your household, then your income eligibility increases by $5,000 for each additional family member.

What to Bring

Download this What to Bring Checklist to make sure you bring everything
you need to have your taxes prepared at one of our tax sites.

 

Ready to file on your own?

If you are comfortable using a computer and would like to prepare your own taxes without paying for the software, we recommend a self-prep software available through this website. It’s fast, easy and free if you make under $66,000 annually. Click here to get started! »

 

Interested in volunteering?

Our Prosper Centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information. »

Frequently Asked Questions

Question about taxes you filed with us?

Email taxes@foundcom.org or call 512-610-7374.
We will return your phone call as soon as possible.

 

Where’s my refund?

If you haven’t received your refund yet, go to www.irs.gov and use their “Where’s my refund?” tool on the right hand side of the page. You’ll need your tax return handy.

 

Where can I get a copy of my tax return transcript or tax account transcript?

Click here for an easy-to-use guide on tax transcripts.

 

Are you experiencing issues with the IRS?

The Taxpayer Advocacy Panel (TAP) may be able to help. TAP is a Federal Advisory Committee made up of volunteers. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs.

Click here for more information or call 1-888-912-1227.

 

Do you only prepare taxes in Austin?

During filing season, we have five locations in Austin and one location in Round Rock.

Year-round services are available at our tax sites.

Other organizations offer free tax-prep in Williamson County.
Click here for a list of those sites. »

 

 How can I volunteer at a tax site?

Our tax centers rely upon hundreds of volunteers who serve as tax preparers, client liaisons and translators. Click here for more information.

Additional Information

Contact the Prosper Center: Tax Help

Email: Taxes@foundcom.org

Phone: 512-610-7374

Click here for a report on the 2019 tax season.

 

Foundation Communities does not discriminate in its provision of services on the basis of race, color, national origin, age, disability, sexual orientation, marital status, religion, or political beliefs.