For more than 15 years, Foundation Communities has welcomed community members to free tax preparation sites across the city. This year, we had to close our in-person tax prep services because of COVID-19, but we knew that thousands of people still needed help to file their taxes and claim their refunds. That’s why we’re now offering free online tax preparation from our IRS-certified tax preparers. It’s the same great service we’ve always provided, but offered online so everyone can stay safe and healthy.
Our free tax prep website is open 24/7 from the comfort of your home. You can start doing your taxes at any time that’s convenient for you. You’ll start by entering information about your household and finances, and you’ll upload your tax documents. Once you’re done with the online questionnaire, our IRS-certified tax preparers will review your information and give you a call. If you have questions you can call us at 512-610-7374 and leave a message with your concerns and our team will call you back.
Online tax prep makes it easy for us to file your return electronically and expedite your refund. We’ll file your return electronically in most cases. This is the fastest way to get your refund. The IRS is not processing paper returns due to COVID-19, and we don’t know when they will start or how long it will take for refunds to start going out. There are never any fees for our tax preparation services, and your full refund will be directly deposited to your bank account. If you need a bank account, we can help you open one.
You will get support from a real person who is preparing your tax return. Even though we’ve moved online, we’re offering the same support and service we offer every year. That means someone from our tax prep team will be available if you have questions about your taxes, need to update any information, or need to add a last-minute tax document.
We make sure you maximize your refund. Our IRS-certified tax preparers are experienced at finding every tax credit you qualify for. We carefully review your personal and household information and your tax documents to make sure you get the maximum refund available. We’ll review your tax return with you and then file electronically so you get your refund as soon as possible.
As we all go through this difficult period of change, we will do our best to make filing your taxes simple and convenient.